RCM monitors parameters such as temperature, relative humidity, and the concentrations of O₂ and CO₂ within the reefer container in real time.
The system enables customers to use this data to monitor their supply chain better, to make it much more efficient and reliable, and to thereby leverage great potential for cost savings, the company said. As a special feature the data of the cargo probes for cold treatment cargo are available online.
If critical limit values are exceeded or not maintained, Hamburg Süd’s operations team also receives an alarm notification so that they can take any measures necessary to safeguard the quality of the cargo.
If users have any questions about their current shipments or the application itself, they can immediately get in touch with reefer experts at any time 24/7 via a chat function.
“With RCM we are combining the best of both worlds for our reefer customers: digital state-of-the-art technology, which is already tailored as much as possible to individual requirements, in addition to a personal service that can be accessed at any time,” said Frank Smet, cco of Hamburg Süd.