WNS, a provider of global digital-led Business Process Management (BPM) solutions, has announced its strategic relationship with Pacific International Lines (PIL).
In this multi-year contract, WNS will work with PIL to accelerate its digital transformation journey by leveraging WNS’ proprietary shipping process automation platform, Malkom.ai.
This collaboration aims to enable PIL to optimise costs, improve process efficiencies, and streamline shipping operations across its agency network.
“We are delighted to announce this new relationship with Pacific International Lines. WNS’ extensive expertise and experience in working with leading global shipping and logistics companies enables us to offer industry-specific solutions that address evolving market dynamics and deliver transformational growth,” said Keshav R. Murugesh, Group CEO, WNS.
Lionel Chatelet, CCO, Pacific International Lines, added: “As we continue our business transformation, PIL is committed to Digital & AI-enabled solutions that will ensure we remain on the cutting edge of operational efficiency and customer-centricity.
“We believe that our long-term strategic relationship with WNS will enable us to achieve these key business imperatives.”
Late last month, PIL announced it is partnering with WaveBL, a leading provider of digital trade solutions, to provide a wider range of electronic Bill of Lading (eBL) solutions to its customers.