Akasa Air has named Belson Coutinho as its chief operating officer.
Coutinho who is one of the co-founders of the airline headed the marketing and experience function until now. His elevation to the COO post comes in the backdrop of regulatory action against the airline for safety lapses and service deficiencies.
In his new role, Coutinho will be responsible for inflight services, airport services, maintenance, flight operations among other functions.
“Belson’s multifaceted role over the years had him successfully collaborate with cross-functional teams across airline operations, developing a good understanding of the functioning of operational departments. His passion for brand building, service excellence, training, technology, processes, employee centricity and sharp focus on cost leadership equips him to bring tremendous value to his new role as our COO.”
“We are confident that under his leadership, we will continue to enhance our operational efficiency, deliver on our values of service excellence, and make significant strides toward achieving our vision of becoming a world-class airline,” Akasa Air CEO Vinay Dube said in a statement.