Federal Express Corporation (FedEx) has launched FedEx Surround in India, an advanced monitoring and intervention solution for supply chain management.
Built on near-real-time visibility, AI-powered predictive analytics and advanced handling capabilities, FedEx Surround provides businesses with unmatched shipment visibility, control and reliability, says an official release.
“FedEx Surround monitoring and intervention suite offers three service levels – Select, Preferred and Premium – to cater to a wide range of industries including healthcare, aerospace and high-tech products.”
FedEx Surround provides three key benefits:
*Flexibility and Control: Surround dashboard provides near real-time global visibility and predictive analytics using AI, network sensors with add on SenseAware ID.
*Greater Value: Special handling code enhances operational capability, enabling prioritised boarding and handling, cold chain support and in and out of network intervention; and
*Peace of Mind: 24×7 expert support ensures proactive monitoring and intervention with dedicated teams at hubs, ramps, and stations, including customized reporting for customers.
“At FedEx, innovation means solving real-world challenges with bold solutions,” says Nitin Navneet Tatiwala, Vice President, Marketing and Air Network, Middle East, Indian Subcontinent and Africa (MEISA), FedEx. “Leveraging AI, machine learning and data, we’re transforming how businesses navigate their supply chains, making them seamless, efficient , and resilient. FedEx Surround empowers businesses to proactively address potential disruptions, enhance decision-making, and ensure peace of mind every step of the way.”
FedEx also offers a comprehensive suite of tools such as the FedEx Delivery Manager, FedEx One Stop Shop, FedEx International Connect Plus (FICP) and the FedEx Import Tool designed to streamline logistics, the release added.