As the aviation landscape continues to evolve in the post-pandemic world, India’s national carriers are ramping up their global strategies to capture new growth.
In a major move aimed at reinforcing their presence in the Middle East, Air India and Air India Express have inked a significant partnership with dnata, a global air services provider headquartered in Dubai. Strengthening presence in one of their largest international markets.
The agreement, signed during the Arabian Travel Market (ATM) 2025, appoints dnata as the General Sales Agent (GSA) and Representative Agent for both carriers in the UAE. Under this collaboration, dnata will deliver end-to-end sales, marketing, and distribution support services—excluding the Abu Dhabi and Al Ain markets for Air India.
Strengthening Connectivity Between UAE and India
Air India currently operates 82 weekly flights connecting the UAE with cities across India, while its low-cost subsidiary, Air India Express, offers over 240 weekly flights. air india news latter connects five key UAE cities—Abu Dhabi, Al Ain, Dubai, Ras Al Khaimah, and Sharjah—making the UAE its single-largest international market.
The strategic alliance with dnata is expected to deepen air india flight Group’s market penetration, leveraging dnata’s established regional network and expertise to boost visibility and sales. By streamlining operations and marketing strategies tailored to the UAE, the partnership aims to deliver a more seamless and responsive customer experience.
Air India’s Cabin Overhaul Gains Momentum
Currently, air india network spans 45 domestic and 43 international destinations, while Air India Express services 38 domestic and 17 international routes. Both airlines are in the midst of transformative growth, with Air India undergoing a sweeping $400 million cabin retrofit program.
This initiative has already modernized the interiors of 27 narrow-body and 40 wide-body aircraft, elevating the in-flight experience with upgraded seating, entertainment systems, and refined aesthetics.
With over 50% of its 198-aircraft fleet now featuring upgraded interiors, Air India is shedding its legacy image and aligning its services with global standards.
