Chittagong Port has officially launched a Smart Port Single Window Platform, marking a major step toward paperless trade facilitation and digital port management.
The newly introduced system integrates multiple stakeholders — including shipping lines, customs authorities, freight forwarders, terminal operators, and regulatory agencies — onto a unified digital interface. The platform enables electronic submission, processing, and approval of documents, significantly reducing paperwork, manual intervention, and processing times.
Port officials said the initiative is designed to streamline cargo clearance procedures, enhance transparency, and improve overall operational efficiency. By digitising documentation and workflow processes, the port aims to minimise delays, lower transaction costs, and strengthen supply chain reliability.
The Smart Port Single Window aligns with Bangladesh’s broader digital transformation agenda and supports international best practices in trade facilitation. It is expected to improve Chittagong’s competitiveness as the country’s primary maritime gateway, handling the majority of its containerised trade.
Authorities added that the system will be rolled out in phases, with continuous upgrades planned to incorporate automation, data analytics, and real-time cargo tracking capabilities, further reinforcing Chittagong’s ambition to evolve into a fully smart and sustainable port.