DCL Logistics launched SelectShip, an AI-powered shipping engine designed to automate parcel decisions, reduce unforeseen delivery costs, and meet rising customer expectations without adding operational overhead.
“Parcel delivery has become one of the most visible and unforgiving parts of the ecommerce experience,” says Dave Tu, president of DCL Logistics. “SelectShip reflects our belief that fulfillment partners shouldn’t just provide software. They should own the systems and execution that brands can rely on. This is not another tool. It’s an intelligent system, fully operated by our team, that turns shipping from a liability into a competitive edge.”
Key takeaways:
· The fully managed, AI-powered system automates thousands of shipping decisions in real-time, optimizing for speed, cost, and reliability for each order.
· Embedded within DCL’s fulfillment platform, SelectShip requires no new tools, dashboards, or configuration from the customer.
· Built to operate behind the scenes, the platform enables fast, intelligent shipping decisions without adding operational overhead.
● Operational results to date entail shipping costs have decreased by 12-19% on average; transit times from two key facilities improved from 3.1 to 2.3 days using standard shipping; one-third of orders are now arriving next day; delivery area surcharges have been avoided in over 95% of cases; and 55-60% of shipments include photo proof of delivery for added transparency.
● Core features include AI-optimized routing based on real-time data across billions of network data points; automated carrier and service selection for every order at the time of manifest; built-in compliance and label validation safeguards; calculates for the all-in cost, not just the base rate, including all extra fees like fuel, surcharges and more; transparent invoicing that eliminates surprise fees; fast onboarding, with most brands live in under three weeks; and seamless integration with DCL’s eFactory platform, no extra tools required.