October5 , 2026

    Hapag-Lloyd Changes LOLO Payment Rules for Chennai, Ennore

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    Hapag-Lloyd has revised its payment procedures for lift-on/lift-off (LOLO) charges at Chennai and Ennore, introducing changes to the process applicable to customers handling containers at the two ports.

    The update is aimed at streamlining the collection and settlement of LOLO-related charges and improving the efficiency of cargo handling operations. LOLO charges generally cover the lifting of containers on and off vessels or other transport equipment.

    The revised process will require customers and logistics partners to follow Hapag-Lloyd’s updated payment arrangements when handling applicable shipments through Chennai and Ennore. The changes are expected to provide greater clarity on the payment process and reduce administrative delays.

    Chennai and Ennore are important gateways for containerised trade in southern India, serving manufacturers, exporters and importers across Tamil Nadu and neighbouring industrial regions. Efficient handling and documentation processes are therefore important for maintaining smooth cargo flows.

    The payment-process revision is part of broader efforts by shipping lines to standardise documentation, billing and operational procedures across their port networks.

    Customers using Hapag-Lloyd services through the two gateways have been advised to follow the updated procedures to avoid delays in cargo processing or container release.

    The revised arrangements are expected to support smoother coordination between the carrier, terminals, customs brokers, freight forwarders and other stakeholders involved in container movements through Chennai and Ennore.