DP World has signed a long-term agreement with Electronic Citizen Solutions (eCitizen) to implement its digital customs platform, CARGOES Customs, via Kenya’s government services portal.
The deal, finalised in Nairobi, will provide importers, exporters, and authorised customs agents with access to one of the most advanced systems globally for managing customs declarations.
The new platform offers an alternative to Kenya Revenue Authority’s (KRA) legacy system and aims to streamline customs clearance, compliance monitoring, and revenue collection.
The CARGOES platform will also integrate with Kenya’s existing trade ecosystem, which already uses eCitizen for Kenya Ports Authority (KPA) services and electronic payments.
The rollout will extend functionality to customs operations, offering AI-driven risk management, enhanced inspection tools, and broader operational efficiency for the KRA Customs Department.R
Mahmood AlBastaki, COO of Digital Trade Solutions at DP World, said: “Our partnership with eCitizen to expand the use of CARGOES Customs marks a major step forward in making trade in Kenya faster and more secure for merchants, traders and customs authorities.
“DP World’s industry-leading technology is driving value for the global supply chain. CARGOES is at the forefront of digital trade facilitation and we shall continue to build smarter systems which help make trade flow.”
Evid Sibi, Director of ECS, stated: “At ECS, simplifying complex systems into transparent, practical solutions is at the heart of what we do. We’re proud to partner with industry leader DP World to deliver a next-generation digital customs platform that accelerates Kenya’s digital transformation.
“Together, we can empower KRA Customs, traders, and government agencies with a solution that drives efficiency and unlocks new opportunities for growth in a rapidly evolving Kenya.”
The launch forms part of DP World’s broader Digital Trade Solutions strategy to support governments and businesses with platforms that enhance compliance, simplify trade procedures, and strengthen supply chain connectivity.
Recently, DP World welcomed the world’s largest and most environmentally friendly carrier, the MV Höegh Sunrise, to Jebel Ali Port for the first time.