Korean Air has connected its cargo booking system with DHL Global Forwarding.
This is the first time the airline has connected its booking system directly with a freight forwarder and allows DHL Global Forwarding to book cargo on Korean Air flights directly from its system, bypassing the need to access the airline’s platform.
The integration enhances workflow efficiency by enabling real-time data exchange between the airline and customers, facilitating easier access to flight schedules and air cargo rates.
“We are excited to announce our direct booking connection with our long-lasting partner Korean Air Cargo through CargoWise,” said Max Sauberschwarz, Global Head of Air Freight at DHL Global Forwarding. “This streamlines our internal processes and enhances efficiency for our customers. This is another step in our digital journey and demonstrates our ongoing commitment to delivering value in air freight for our customers.”
With a fleet of 160 aircraft, including 23 dedicated Boeing 777Fs and 747-8Fs, the airline’s global network spans 111 cities in 40 countries, supported by a freighter network covering 47 cities in 28 countries.
The company owns and operates a state-of-the-art cargo terminal of 100,000 square meters at its main hub at Incheon International Airport (ICN), and has dedicated cargo terminals in New York, Los Angeles, Narita and Osaka.
Korean Air Cargo also operates the Cool Cargo Center in Incheon, a specialized facility capable of storing and processing over 150 tons of fresh cargo, a key facility for cold chain transportation.
“In establishing direct connectivity with a prominent customer like DHL Global Forwarding, we are able to offer advanced services,” said Jaedong Eum, Senior Vice President and Head of Cargo Business Division at Korean Air. “Looking ahead, we are dedicated to exploring innovative channels to extend our system connections, enhancing our service offerings for an even broader clientele.”
