Blue Dart, South Asia’s leading express air and integrated transportation & distribution company, has achieved a significant milestone in its inclusion journey by hiring over 200 Persons with Disabilities (PwDs) across core operational and support functions. The newly onboarded employees are now contributing full-time in mainstream roles across sorting centres, customer experience, warehousing, and last-mile operations.
This initiative reflects Blue Dart’s long-term commitment to fostering an inclusive organisation that promotes equal opportunity, sustainable livelihoods, and dignity at work. The company has partnered with trusted ecosystem enablers, including Sarthak Educational Trust, to ensure seamless integration through skill development, workplace assessments, infrastructure alignment, and ongoing support.
Balfour Manuel, Managing Director, Blue Dart, said, “For us, inclusion is not a programme – it is a principle. True progress begins only when everyone has the opportunity to participate and belong. Every individual brings distinct strengths and perspectives, and when Persons with Disabilities join us in mainstream roles, they are not being accommodated at the margins – they are shaping the core of our business. We are creating pathways to confidence, independence and dignity, backed by clear goals and measurable outcomes. At Blue Dart, inclusion is deliberate, accountable, and central to the way we move forward.”
As part of the programme, Blue Dart has implemented sensitisation workshops, sign language training, customised workplace adaptations, and role-based enablement frameworks to equip and empower every employee for success. The company expects the number of PwDs in its workforce to grow further in the coming year.
Beena Jacob, CHRO, Blue Dart, added, “Every hire represents progress. When we integrate diverse talent into core business functions rather than symbolic spaces, we shift the focus from sympathy to merit, from accommodation to empowerment. We are proud of the inclusive culture our teams are nurturing, where every individual is respected, enabled, and valued for their potential.”
Dr. Jitender Aggarwal, Founder, Sarthak Educational Trust, commented, “Blue Dart is a benchmark example of what real inclusion looks like — equal opportunity, equal dignity, and equal expectations. Their approach proves that when organisations lead with intent and empathy, society moves forward.”
Through these strategic partnerships, Blue Dart continues to develop accessible recruitment processes, job-readiness programmes, and sustained workplace support, reinforcing its position as a pioneer in creating an inclusive and equitable work environment.
